Privacy Policy
Last updated: October 20, 2026
Orcao helps field service teams organize work orders, customer sites, schedules, and service records. This policy explains what information is used in the app and the choices available to you.
Information associated with your account
When you create or use an account, Orcao uses account details such as your name and email address. Your workspace may also include profile details, customer and contact information, service addresses, work order schedules, assigned crew names, notes, checklists, and photos you choose to add.
How information is used
Information is used to provide the workspace functions you request, display and organize service activity, and respond to support questions. Orcao does not use workspace information to serve third-party advertising.
Photos and device permissions
Camera or photo library access is requested when you choose to add a site photo. You can manage these permissions in your device settings. Photos are associated with the work order where you add them.
Sharing with other services
Orcao does not sell personal information. If you choose to call or email a customer, open an address in Maps, or share a work order, the information needed for that action is passed to the app or service you select. Those services handle information under their own privacy terms.
Retention and account deletion
You can edit workspace details or delete your account from Account settings. Account deletion removes the current account and its associated profile, work orders, customer records, and site photos. It does not delete information belonging to another account.
Children’s privacy
Orcao is intended for business use by field service teams and is not directed to children under 13. Please contact us if you believe a child has provided personal information through the app.
Changes to this policy
We may update this policy as Orcao changes. The latest update date appears at the top of this page. Please review this page periodically.
Questions about privacy? Contact us at support@orcao.com or visit our About page.
